The Quality of the Information in Recruitment Documents :: Business Management Studies

The Quality of the Information in Recruitment Documents I discussed HSBC’s key recruitment documents and came to the conclusion that the recruitment and selection process at the company was of the up most importance. I now plan to look at these documents in greater detail. Ø Job Description The main purpose of a job description at any company is to allow candidates to get a brief view of what the job entails. It also allows candidates to assess whether they think they would be suited in that particular job. Below is an example of a job description at HSBC: Role Title: Transfers and Settlements Administration (Job Number – 1.2.2.5) Location: Client Service Centre Reporting to: Client Administration Manager From looking at the above job description we can see that HSBC include: - What the title of the job will be - Where the job will be located - Who the employee should report to To include the title of the job is obviously an important part of any job description. It allows candidates to know what role they are applying for and if successful, the role they will take on. The location of the job is also important, as candidates need to know where to apply. Also if the candidate is successful they need to know whom they are reporting to and for this reason this information is also included in the job description. The job role title allows candidates to get an insight into the type of duties they will be required to carry out. For the particular job role in the job description above, employees will be expected to carry out the following: - Undertake stock transfers on behalf of HSBC clients with SFA regulations and strict internal and external service legal agreements - Undertake trade settlements and correction on behalf of HSBC clients within SFA regulations and strict internal and external service legal agreement - This requires employees to have effective communication skills in order to correspond with internal and external clients There is a section in the description that outlines the key tasks/outputs that the job will involve. These give the candidate a more detailed view of what is expected from them and allows them to make a more informed decision as to whether they think that the job is for them. This also gives candidates a sight into the background of HSBC and is usually very well detailed and presented. Ø Person Specification The person specification outlines what type of person is needed to carry out the job and specifies any skills or qualifications that they require. Is also details what qualities and competencies are needed.